Wanted Sr. Executive / Manager – Outbound Tours and MICE

Job Title: Sr. Executive / Manager – Outbound Tours and MICE
 Job Location: UAE
 Company:Yoko Tourism  
Date of posting: 15/12/2014 
Salary: negotiable for the right candidate 

Designation:
Job Profile:

• Proven outbound sales experience with excellent contacts with travel agents and corporate for group movements incentive travel and MICE
• Expected to have excellent contact with DMCs ( Destination Management companies) all over the world with best rates.
• Should have excellent knowledge and contacts for outbound tours. The candidate should have a minimum 5-7 years of experience in the travel & tourism sector in the UAE.
• The outbound Sales Representative will be  responsible for driving sales through local travel agencies and corporate /leisure customers. 
• Establishes and maintains a high level of customer satisfaction in all sales transactions.
• Consistently meets or exceeds weekly and monthly sales from visiting travel agents and corporate on a regular basis and utilizing telephone based selling approaches.
• Handles inquiries with regard to product, pricing order expediting, customer relations and complaints.
• Ability to multi-task and to solve customer problems, take enquiries and answer inquiries while completing other assigned tasks.
• Responsible for handling and resolving customer inquiries accurately timely.
• Required to pay close attention to details, reviewing, adding, or deleting comments necessary to process orders, sending acknowledgments with notification of order changes or per customer request.
• Work with other departments as needed to resolve customer inquiries. E.g. Accounts Receivable Department on customer payment discrepancies.
• Responsible for maintaining and updating customer files.

Requirements:

• Graduate in any discipline / Diploma in travel and tourism
• Excellent verbal and written communication skills.
• Flexible in working timing
• Must be results-oriented, creative and energetic.
• Ability to work independently and solve problems.
• Clear English speaking.

 Please send your CV to: elroy@eitatrading.com.